Meet The Team

A fully qualified member of the Association of International Accountants, together with membership of the Associations of Accounting and Tax Technicians, Hayley is able to deal with all accounting and taxation obligations of the professional bodies of which she is a member. In addition, Hayley can draw upon the knowledge and disciplines gained from studying with the Open University for a first-class honours degree in sociology and psychological studies. These factors, combined with personal skills, which include being a married working mother with a young daughter and a Scentsy consultant, provide a friendly and welcoming professional approach to assist all individuals and businesses.

Zoë joined the firm in 2011 and has quickly taken full responsibility for all admin and associated duties. Zoë has previously studied and gained an LLB law & accounting degree with honours and continued her studies to achieve a master’s in European law. Zoë currently lives in Colyton and her main interest outside the office is walking. Zoë can be spotted regularly roaming the surrounding countryside with her two dogs.

Beth is a chartered accountant. Beth has wide experience of business financial and taxation matters. Principally responsible for limited companies and LLPs, Beth is easy to talk to and provides a wise breadth of business knowledge.

Keeley is responsible for payroll, CIS, VAT and client QuickBooks services. Keeley also assists Beth on limited companies and LLPs.

Chris holds a diploma in business studies and a Bachelor of Arts degree, and he is also a member of the Association of International Accountants, a UK Government recognised Qualifying Body of Statutory Auditors. As part of his continuing professional development Chris studied three years for and was awarded a master’s degree in 2011 by the prestigious University of Northampton’s business school. Chris’s research thesis was centred on owner-managed businesses, the effect of government economic policy and government assistance to owner-managed businesses.

Chris owns an apartment within a 19th century building, which is managed via a property management company so that he is very familiar with the everyday practical aspects of letting properties, statutory accounts and tax treatment of property management companies.

Chris is able to offer Power of Attorney (POA) appointment service to Clients to ensure that proper care and control of Clients financial and taxation matters is maintained for those Clients who may consider it to be a "safety strategy" should future circumstances warrant that.

Richard Cole is a member of the Association of Chartered Certified Accountants, having been admitted as an associate in 1975 and gaining fellowship in 1981.

Working for Glover Spencer in his early days, Richard was soon admitted to partnership and continued to work for the firm for over 25 years. The strong client base, which was developed over that period, was subsequently sold to Robert Whowell & Partners in 1998, which firm Richard joined as associate partner enabling him to further provide excellent service and expertise to his clientele.

Subsequent to his move to Devon, Richard joined CRW Accountants Ltd, bringing with him a wealth of practical knowledge from over 40 years of professional accounting experience gained in general practice, focusing on owner-managed businesses, to benefit the firm’s clients here.

Richard is married to Beverley. Their son, Thomas, attends school in Axminster. 

Richard's interests include golf, cookery and music.

CRW Accountants Ltd is probably unique in the South West by having a technical tax consultant on hand. Andy Richens is an excellent resource for the firm in advising our directors, staff and clients on tax opportunities.

Having previously worked with HM Revenue and Customs, Andy headed national tax-training programmes for two of the ‘big 4’ firms of accountants, before joining Bishop Fleming in 2004. He advises care homes, tourism and leisure, property and construction, professional practices, etc. and is well known on the lecture circuit - including lectures for Central Law Training.

Born in London, Andy remains an ardent fan of Chelsea having been a match-day presenter in the 80s and 90s. He is also a Lotus motor cars enthusiast.

Rich Tax Services Ltd Tel: 07484 328462

Dave Brown is one of the UK’s most experienced VAT consultants, having dealt with VAT on a day-to-day basis for 38 years. After 13 years working as a VAT officer, he left in 1987 to embark on a successful career in the accountancy profession, specialising in VAT. Four years ago, Dave went self-employed and despite the harsh economic climate, he has managed to set up a thriving VAT advisory business, covering every aspect of VAT – from registering for VAT, to advising on complex property transactions.

Another specialism relates to the often-complex rules relating to listed buildings, and in this respect, he is the national VAT advisor to the Listed Property Owners Club, a support organisation based in Kent. Although Dave is based in Devon, his client base is already nationwide, and he is therefore well placed to answer any questions you might have on this topic.

Carol joined Scott Rowe Solicitors in 1994 working in the Probate/Elderly Client department of the Firm. Carol has a varied caseload dealing with administration of estates, preparation of Wills and Powers of Attorney, Inheritance Tax Planning and applications to the Court of Protection for Orders on behalf of mentally incapacitated clients and acting as Deputy for several clients.

Having qualified as a Trust and Estate Practitioner in 2011, Carol is also a member of Solicitors for the Elderly and in 2017 obtained the STEP Advanced Certificate in Advising Vulnerable client.

Since June 2018 Carol is Firm’s Senior Trust and Estate Practitioner and Head of Department supervising three fee earners and two support staff.

As part of Carol’s role she has initiated quarterly departmental meetings to assist with the smooth running of the Department. Carol has also introduced a policy whereby everyone in the department who attends an external training course provides a presentation to the team. This ensures that everyone is up to date with the latest legal developments and whether they need to review our procedures and to ensure that they are complying with the WIQS protocol.

Carol likes to spend her spare time sewing, travelling and enjoying time with her family.

Pieter entered the financial services world on the 13th May 1998 by being late for his job interview with Pearl Assurance due to the birth of his first daughter during the night. He met his wife Tanya in Minehead in 1996 and their second daughter was born in 2000. During the 2 years at Pearl, Pieter started studying for his financial qualifications, passing all 3 FPC exams whilst building his first house in Exeter.

At the end of 1999, Pieter was offered a job with Lloyds TSB as a financial consultant. He stayed there for 5 years working in Tiverton, Honiton, Sidmouth and Ottery St Mary. During this time, Pieter continued to study and improve his financial knowledge after one of his mentors told him ‘always stay at school.’ Continued changes and a reduction in the investments available to the clients caused Pieter to seek new pastures where he would be able to offer independent advice.

In October 2005, he was approached by Edward Jones Investments to open an office in Honiton. The Edward Jones experience gave not only an opportunity to provide independent financial advice, but also allowed Pieter to study to become a stockbroker. Most importantly, each office was considered the adviser’s own business without management or targets.

Late 2009 saw Edward Jones leave the UK and the entire business was sold to Towry. The direction that Towry was going to take the company did not fit in Pieter’s investment or client relationship beliefs and resulted in Pieter deciding to set up his own practice using the Raymond James Investment Services platform.

Pieter’s expertise leans heavily towards the investment side. He works with individuals and small businesses that would like investment advice and prefer a level of interaction. He is qualified to level 6 through the Chartered Institute of Securities and Investments and has recently been awarded Chartered Member Status [Chartered MCSI].

Additionally, he has also been studying through the Chartered Insurance Institute. Although he currently holds the DipPFS designation, Pieter has amassed 255 of the 290 points towards becoming an Advanced Financial Planner.